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A Response from Safeway

From: homeshopping@safeway.com Sent: Friday, October 06, 2006 7:42 AM To: Joe Penrod Subject: Re: Instant oatmeal [#1172678]

Dear Mr. Penrod:

Thank you for your recent correspondence with your suggestion regarding the ingredients in our instant oatmeal product.

Thank you for your valuable feedback. Your comments regarding the instant oatmeal will be forwarded to our Corporate Brands Department for further consideration. Thank you for taking the time to let us know how we can better serve you.

If you have any further inquiry, please call our Corporate Brands Department at 1-888-723-3929. An associate will assist you in this matter. They are available from 6 A.M. to 6 P.M., Monday through Friday.

If you would like to discuss this further, please reply to this email or call our toll free number at 1-877-723-3929 and reference contact I.D. 10491678. One of our associates will be happy to assist you.

We appreciate your business and look forward to seeing you soon. Thank you for shopping at Safeway.

Sincerely,

Alicia Sanders

Customer Service Center

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Comments

at least they didnt try to offer you free oatmeal to make it up to you.

Something tells me Alice read the subject line of your email and nothing more.

Alicia. Not Alice. My apologies.

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