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At some point I will write about the 3 days we went without power here after the huge windstorm that tore through the Northwest. For now I will leave you with this- Grant always likes to invent new titles for his books. Last night at dinner he told us, “There is a new Time Warp Trio book, do you know what it is called? It’s called…. The Seven Blenders of the Bum!” I’m not sure I want to read that one.
Dear Mr. Penrod,
I want to thank you for sharing your comments regarding your resent visit to the Hilton Anatole Hotel with our Corporate Guest Assistance. Your comments were very interesting, and I have shared them with our Executive Chef to take under advisement. I trust you had a safe trip home. Please contact me the next time you will be staying with us, and I will be sure you receive a complimentary breakfast. Have a great Holiday!
Regards,
Sara
Quality Assurance Manager
Hilton Anatole Hotel
-A pleasant and timely response. I’m impressed that Sara was able to refer to my allegations as “interesting” instead of ludicrous, considering I accused them of hiring a pirate and ruining the economy.
Dear Mr. Penrod:
Thank you for contacting Guest Assistance. To insure that your concerns are properly addressed, we have forwarded your comments directly to the General Manager of the hotel for their follow up. A member of the hotel’s management team will contact you within 3 business days to address your concerns. If this does not occur, please contact Guest Assistance (1-800-426-7866 and ask for Guest Assistance) for immediate resolution.
Again, thank you for your feedback. Sincerely,
April L. Wilson