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A Hilton response is underway

Dear Mr. Penrod:

Thank you for contacting Guest Assistance. To insure that your concerns are properly addressed, we have forwarded your comments directly to the General Manager of the hotel for their follow up. A member of the hotel’s management team will contact you within 3 business days to address your concerns. If this does not occur, please contact Guest Assistance (1-800-426-7866 and ask for Guest Assistance) for immediate resolution.

Again, thank you for your feedback. Sincerely,

April L. Wilson

Posted by joe on December 1, 2006 03:31 PM |

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Comments

And.....?

I bet the mustyness has already been taken care of.

Posted by: Old Prof | December 3, 2006 09:12 AM

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